Privacy Policy
How we handle the personal data you share with us.
Last updated: 15 July 2026
Who we are
Civil Digital ("we", "us") is a sole trader based in Bedford, United Kingdom, and is the data controller for personal data collected through this website. For any privacy query, contact us at info@civildigital.co.uk or via WhatsApp on +44 7568 296136.
What we collect
When you email us or message us on WhatsApp, we collect the information you provide — typically your name, organisation, email address, phone number and the content of your message. We do not use analytics or tracking cookies, so we do not collect data about how you browse the site.
How we use it
We use your details solely to respond to your enquiry, arrange any discovery call you request, and follow up about the services you've asked about. We do not sell your data.
Legal basis
We process this information on the basis of your consent and our legitimate interest in responding to enquiries about our services, in line with UK GDPR and the Data Protection Act 2018.
Third-party processors
Depending on how you contact us, your message may be processed by our email provider or, if you message us on WhatsApp, by WhatsApp (Meta) under its own privacy terms. If we enable a third-party form service to handle website enquiries, it will process your submission on our behalf under its own terms. We do not sell or share your data with anyone else.
Retention
We keep enquiry correspondence only for as long as needed to deal with your request and for a reasonable period afterwards, then delete it.
Your rights
You have the right to access, correct or request deletion of your personal data, and to object to its processing. To exercise any of these rights, email info@civildigital.co.uk. You may also complain to the UK Information Commissioner's Office (ICO).
Cookies
This website does not use tracking or advertising cookies. If analytics are added later, this section will be updated and a cookie notice provided where required.
Changes
We may update this policy from time to time. The latest version will always be published on this page.