Privacy Policy
How we handle the personal data you share with us.
This is a placeholder policy for the V1 launch. Please review it with a qualified adviser and tailor it to your final processes and any third-party form service before going live.
Who we are
Civil Digital Solutions ("we", "us") operates this website. For any privacy query, contact us at info@civildigital.co.uk.
What we collect
When you use our contact form or email us, we collect the information you provide — typically your name, organisation, email address and the content of your message.
How we use it
We use your details solely to respond to your enquiry, arrange any discovery call you request, and follow up about the services you've asked about. We do not sell your data.
Legal basis
We process this information on the basis of your consent and our legitimate interest in responding to enquiries about our services, in line with UK GDPR and the Data Protection Act 2018.
Third-party processors
Form submissions may be handled by a third-party form provider and our email provider. These providers process data on our behalf under their own terms. Update this section to name the specific services once configured.
Retention
We keep enquiry correspondence only for as long as needed to deal with your request and for a reasonable period afterwards, then delete it.
Your rights
You have the right to access, correct or request deletion of your personal data, and to object to its processing. To exercise any of these rights, email info@civildigital.co.uk. You may also complain to the UK Information Commissioner's Office (ICO).
Cookies
This website does not use tracking or advertising cookies. If analytics are added later, this section will be updated and a cookie notice provided where required.
Changes
We may update this policy from time to time. The latest version will always be published on this page.